The Scottish Patient Safety Programme for Mental Health (SPSP-MH) has been working in partnership with Carers Trust Scotland to capture the views and experiences of carers and professionals about how mental health services can be improved and share this learning. ‘Going Beyond Harm’ was a series of events held to engage with carers and professionals, supporting carers.
Harm can come in many different forms, but an important – and often overlooked – form of avoidable harm is when carers’ views, knowledge and experience are not asked for or – worse – not listened to or accepted. The consequences of this for service users, staff and carers can be significant.
The first ‘Going Beyond Harm’ event was held in Glasgow on 31 August 2016 at the St Mungo Museum of Religious Life and Art in Glasgow. The event was for carers and professionals, supporting carers, who have been in contact with mental health services. Arising from the event in Glasgow Carers Trust Scotland and SPSP-MH committed to holding regional versions of the event in remote and rural communities. Events were held in Oban (26 June 2017 at The Coran Halls), Dingwall (5 September 2017 at Dingwall Community Centre), Perth (24 October 2017 at the Dewars Centre) and Galashiels (5 February 2017 at The Volunteer Hall). Reports for each of these events were shared with the attendees and are available from the SPSP-MH national team.
This report summarises the themes from discussions across the events in relation to improving mental health services for remote and rural areas.
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